Privacy Policy
Meta Group (“MG”) is committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how MG collects, uses, and protects your personal data in accordance with applicable data protection laws.
1- Data Controller
1.1 – MG is the entity responsible for processing your personal data.
1.2 – If you have any questions or concerns about how your personal data is being processed, you may contact MG’s Data Protection Officer at the following address:
Meta Group
CGAME LIMITED
RM4. 16/F. HO KING COMM. CTR. 2-16 FAYUEN ST. MONGKOK KOWLOON – HONG KONG
hello@meta-group.io
2- Protection of Your Personal Data. Guiding Principles
At MG, we are committed to safeguarding your personal data by adhering to the following guiding principles:
a) Principle of Lawfulness, Fairness, and Transparency: We ensure that your personal data is processed in a manner that is lawful, fair, and transparent.
b) Principle of Purpose Limitation: Your personal data is processed by MG solely for specified, explicit, and legitimate purposes. We do not engage in any further processing that is incompatible with these purposes.
c) Principle of Data Minimization: MG follows a minimal and limited data collection approach. We only process data that is strictly necessary, appropriate, and relevant to the purposes for which it is being processed.
d) Principle of Accuracy: We are dedicated to maintaining the accuracy and precision of your personal data. If any inaccuracies or imprecisions are identified, we promptly rectify or delete the relevant information.
e) Principle of Storage Limitation: Your personal data is stored by MG for the necessary period of time to fulfill the purposes for which it was collected. We do not retain your data beyond what is strictly required.
f) Principle of Integrity and Confidentiality: MG implements robust technical and organizational measures to ensure the secure processing of your data. We prioritize the confidentiality and integrity of your personal information through comprehensive safeguards.
3- Concepts/Definitions
3.1 – Personal Data: Personal data encompasses any information, regardless of its medium, that directly or indirectly identifies or is likely to identify a natural person. This includes identifiers such as names, identification numbers, location data, electronic identifiers, or other specific elements related to an individual’s physical, physiological, genetic, mental, economic, cultural, or social identity.
3.2 – Data Subject: A data subject refers to any natural person to whom the personal data pertains. Within the scope of MG’s activities, data subjects may include our clients, employees, service providers, and suppliers.
3.3 – Processing of Personal Data: The processing of personal data encompasses any operation or set of operations, whether automated or non-automated, performed on personal data. This includes activities such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, transmission or disclosure, dissemination, comparison or interconnection, restriction, erasure, or destruction. In essence, the concept of processing of personal data applies comprehensively to all operations carried out by MG with regard to your personal information.
4- Collection and Use of Personal Data
4.1 – MG and/or its third-party partner gathers and processes personal data for the purpose of providing Crypto banking services and complying with legal and regulatory obligations. The types of personal data that may be collected and processed by MG and/or its third-party partner include, but are not limited to, the following:
* Contact information (such as name, address, phone number, and email address)
* Identification information (including government-issued IDs and passports)
* Financial information (such as account numbers, transaction history, and credit reports)
* Employment information (including job title and employer name)
Please be aware that in order to provide our services, we may need to process your personal data outside of the EEA. Specifically, we may transfer and store your data in servers located in London (UK). As part of our commitment to protecting your privacy, we apply appropriate safeguards to ensure that your personal data is adequately protected and aligned with the General Data Protection Regulation (GDPR). We prioritize the secure storage of users’ KYC information by employing advanced encryption standards, specifically utilizing AES. This robust encryption technique guarantees the protection and confidentiality of the sensitive data.
By using our services and providing your personal data, you consent to the transfer, storage, and processing of your information outside of the EEA as described in this Privacy Policy.
5- Basis fo legitimate processing
5.1 – Meta Group, in adherence to the principle of “lawfulness,” only processes personal data when there are legitimate grounds for doing so.
5.2 – The processing of personal data of individuals is carried out based on the following justifications:
Voluntary Consent: We process personal data when the individual has explicitly given their consent for one or more specific purposes, through a declaration or positive action that demonstrates their free, informed, and unambiguous expression of will to authorize the processing of their data.
Pre-Contractual Obligations: We process personal data when it is necessary to perform steps or procedures preceding the conclusion of a specific contract – pre-contractual obligations.
Contractual Performance: We process personal data when it is necessary for the conclusion, performance, or fulfillment of a contractual agreement in which the data subject is a party.
Legal Obligation Compliance: We process personal data when it is necessary to comply with a legal obligation imposed on us as the data controller.
6- Pursuit of legitimate interests:
In cases where we and/or our third-party partner process personal data to pursue our legitimate interests, particularly for marketing purposes, we and/or our third-party partner ensure that the interests or fundamental rights and freedoms of the data subjects do not outweigh the protection of their personal data.
Categories of Personal Data
6.1 – MG and/or our third-party partner process personal data of various types and sensitivities, depending on each specific area of activity and the purpose underlying the data processing.
6.2 – Depending on the purpose, we and/or our third-party partners may process various categories of personal data, which include but are not limited to:
Identification Information: This includes name, date of birth, nationality, and identity document details.
Contact Details: This includes email address, residential address, and telephone number.
Device or Browser-related Data.
7- Account information:
We and/or our third-party partner may process third-party account information and transaction details (e.g., bank accounts in financial institutions).
Financial Data: This includes inbound and outbound payments forecast, income, expenses, commitments, source of wealth, and source of funds related to the account.
Purposes and Legal Grounds for Data Processing
7.1- Personal data of our organization’s users is processed for specific, explicit, and legitimate purposes and cannot be subsequently processed in a manner that is incompatible with these purposes.
7.2 – To ensure minimal and necessary data collection, we and/or our third-party partner only handle data that is strictly required, adequate, and relevant for the intended purposes.
7.3 – Our organization, or our third-party partner, may process personal data for the following purposes (non-exhaustive list):
User, Account, or Service Management:
* To manage registration, access, usage, or interaction on our platform. In order to grant users access to various functions, products, and services, we need to process certain data related to them.
* To facilitate account creation.
* To establish and/or verify identity, including through message or email verification or third-party provider services.
* Customer support: We and/or our third-party partner process users’ data to respond to requests and questions regarding our products and services, as we consider it a legitimate interest to provide support to our users.
8- Use of cookies
8.1 – Meta Group (MG) collects cookies when you visit our site or platform. A cookie is a small text file that is placed on your hard drive by a web page to improve performance and the user’s browsing experience, increasing the speed and efficiency of replies while eliminating the need to enter the same information several times.
8.2 – There are two kinds of cookies:
Persistent Cookies: These cookies are stored in your browser and are used whenever you revisit any of our sites. They personalize your browsing experience based on your interests, enabling us to offer a more tailored service.
Session Cookies: These temporary cookies remain in your browser’s cookie folder until you leave the website. The information collected by these cookies is used to analyze web traffic patterns, identify issues, and provide an enhanced browsing experience
8.3 – We employ cookies for the following purposes:
* Essential Cookies: These cookies enable you to browse the website, use our applications, and access secure areas. Without them, we cannot provide the services you request.
* Analytical Cookies: These cookies collect information about website usage, allowing us to improve its functionality. For instance, they provide insights into frequently visited pages, highlight user navigation challenges, and assess the effectiveness of advertisements. By analyzing overall patterns, we gain a better understanding of website usage as a whole.
* Functional Cookies: These cookies store user preferences, eliminating the need for repetitive configuration each time you visit the site.
* Third-Party Cookies: These cookies measure the success of applications and third-party advertising campaigns. They may also personalize a widget based on user details.
* Advertising Cookies: These cookies deliver targeted advertisements based on individual interests, manage ad frequency, and help measure the effectiveness of both advertising and website organization.
8.4 – Depending on your cookie preferences and interaction with our site, we may utilize information collected through cookies to ensure proper website functionality, optimize content display, adjust screen resolution, improve our offerings, and more. This information may include registration data, location data, session length, device details, browser information, and IP address.
8.5 – Generally, our website employs session cookies for the following purposes:
i) Facilitating website navigation, application usage, and access to secure areas (necessary cookies).
ii) Gathering statistical data to enhance website presentation and navigation (analytical cookies). With your consent, our website may employ Google Analytics cookies for this purpose. Google may augment aggregated data with demographic information to improve our understanding of website visitors/users.
8.6 – When you browse our platform and subsequently visit platforms that display advertising content (such as social networks, Google, and their partner networks), you may encounter advertisements related to our brand. We also leverage this data to engage potential customers who may have an interest in our products.
8.7 – It’s important to note that cookies do not harm your computer or contain viruses. You have the option to deactivate cookies through your browser settings or directly on our site.
9- Safeguarding processing Data
9.1 – Safeguarding customer data is of utmost importance to Meta Group. We take extensive measures to protect against data loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
9.2 – We carefully select vendors and require them to implement appropriate security measures to maintain customer confidentiality and safeguard personal information.
9.3 – Please be aware that the security of information transmitted via the Internet, email, or mobile communication may be compromised due to factors beyond Meta Group’s control. Therefore, exercise caution when sharing confidential information outside of our secure systems.
10- Final Provisions
10.1 – Changes to the Privacy Policy:
10.2 – Meta Group reserves the right to unilaterally modify this Privacy Policy at any time by notifying customers of the changes on Meta Group’s website, informing them via email, post, or internet webapp message no later than 30 (thirty) calendar days before the changes take effect.
10.3 – If you have any questions regarding the processing of personal data or the use of cookies, please contact us at the following address:
MetaGroup,
CGAME LIMITED
RM4. 16/F. HO KING COMM. CTR. 2-16 FAYUEN ST. MONGKOK KOWLOON – HONG KONG
hello@meta-group.io